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Privacy Policy

 

Buy Foam In Spain ("we", "us", or "our") is committed to protecting your privacy and ensuring that any personal information you provide is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

We may update this policy periodically. We encourage you to review this page occasionally to ensure you are satisfied with any changes.

1. What Information We Collect

We may collect and process the following types of personal information:

  • Full name

  • Contact details (email address and phone number)

  • Postal address (where relevant for service delivery)

  • Any other information you voluntarily provide relating to the service you request

2. Lawful Basis for Processing

In accordance with the General Data Protection Regulation (GDPR), we process personal data based on the following lawful ground:

Lawful Basis: Contract
We collect and use your personal information in order to:

  • Respond to your enquiries

  • Provide quotes

  • Deliver services you have requested

3. How We Use Your Information

Your personal information is used for the following purposes:

  • To respond to enquiries and fulfil service requests

  • For internal record keeping

  • To improve our services and customer experience

  • To send you promotional emails about new products, offers, or information you may find useful (only if you have consented)

  • To contact you occasionally for market research purposes via email, phone, or mail

  • To tailor our website and services to your interests

4. Marketing Communications

We will only send you marketing communications if you have given your consent. You can opt out at any time by:

We will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit permission.

5. Data Retention

We retain personal data only as long as necessary to:

  • Provide you with services

  • Fulfill contractual obligations

  • Comply with legal and accounting requirements

Once your data is no longer required for these purposes, it will be securely deleted.

6. Data Security

We are committed to protecting your personal information. Our website uses SSL encryption and HTTPS to ensure secure communication. In addition, we have implemented appropriate physical, electronic, and managerial safeguards to prevent unauthorized access or disclosure.

Security plugins may log non-identifiable IP addresses and browser details for the purpose of protecting the site against spam or malicious activity. This data is stored temporarily and deleted thereafter.

7. Cookies

Our website may use cookies to enhance user experience and analyze site performance. Please refer to our separate Cookie Policy for full details.

8. Links to External Websites

Our website may contain links to third-party websites. Once you leave our site, we are not responsible for the privacy or security practices of other sites. We encourage you to read their privacy policies.

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access – Request a copy of the personal data we hold about you

  • Right to rectification – Request correction of inaccurate or incomplete data

  • Right to erasure – Request deletion of your data, where applicable

  • Right to restrict processing – Request we limit how your data is used

  • Right to data portability – Request your data in a transferable format

  • Right to object – Object to the processing of your data for direct marketing

  • Right to lodge a complaint – File a complaint with the Spanish Data Protection Authority (AEPD)

To exercise any of these rights, please email us at info@buyfoaminspain.com

We will respond to all requests within the timeframes required by law.

10. How to Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

📧 Email: info@buyfoaminspain.com

Terms and Conditions

Get a Price Quote

  • Our standard delivery service operates Monday to Friday (weekdays only).

  • All orders must be inspected upon receipt. Any discrepancies or issues must be reported within 24 hours of delivery.

  • A signature is required upon delivery. Please ensure someone is available to receive and sign for the goods, as couriers cannot leave packages unattended.

  • Deliveries are made using a 48-hour service.

  • Please note: We cannot offer refunds on any products that have been cut to your specified shape or size.

  • If an issue with your order is the result of our error, we will gladly replace the item(s) at no additional cost.

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